FAQs

We appreciate that this new way of getting your hands on Brook food is a bit confusing, so here’s the answer to some questions we think you might have.

ARE THE DISHES FULLY PREPARED OR DO I NEED TO COOK THEM?

When the dishes arrive to you they will be fully prepared. All you’ll need to do is pop them in the oven and they will finish cooking and be ready to devour.

why frozen?

We feel this is the best way to send you high quality food that, by the time you eat it, has retained as much nutritional value as possible, when compared to serving it straight to your table from our kitchen. Blast freezing food as soon as it’s been made locks in flavour, texture and nutrients that can otherwise be lost if a product is stored as a chilled item.

how will it get to me?

Your dishes will arrive all snuggled up in temperature controlled boxes, who’s insulation is made from recycled denim. These boxes will make sure your dishes stay frozen in transit. And as for that… for the test kitchen we have partnered with DPD, who will be able to give you up to date information about where your delivery is and allow you the flexibility to change your delivery instructions last minute if you need to!

How many servings is in each dish

This really depends on the dish. With this range our focus is on meal ‘components’, so each one is designed to be shared as part of a bigger meal. For example, our Teriyaki Noodles serves 2 if you’re using it as the carb element of a main meal. Or you can just eat the whole box to yourself as a main. Our sweet treats are the only exception as they serve 4-6, depending on how generous you are!

Can I choose what’s in my box?

During our test kitchen phase we will be sending out a special menu each month, that won’t be revealed until you receive your box. Examples of the dishes coming out can be seen below, and we’ll reveal more as the weeks go by, but part of the fun is that you’re on this adventure of exploration with us as it happens…

What are ‘Brook taste tester’ loyalty points?

Everyone ordering during our test kitchen phase will be able to collect these. They’re super loyalty points only available during this phase of the launch. You will earn points just for ordering but will also be able to collect extra ones for giving us feedback on both the products and the end-to-end experience, which will be invaluable to us. These points will convert to money off future purchases and special perks.

How can i win free food for a year???

Anyone who orders all 3 boxes (Jan, Feb & March) will automatically be entered in to a draw to win a whole year of food on us! Every month we’ll deliver a box to your door, helping you to enjoy plant-based eating in the best way possible.

Here’s some examples of what we’ll be sending out…

Mac & Cheese, with Caramelised Onions & Kale

Red Wine & Shallot Sausage Casserole

Southern Fried Fillet Burger

Slow-cooked Jackfruit Rendang

Banana & Pistachio Loaf

All Day Breakfast Hotpot

Lime & Coconut Daal

Teriyaki Noodles